Refund policy

If in case you want to refund our product, here is our policy on returns:


1. Eligible products (If found Damaged) can only be returned within one week after the delivery date.

2. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product within 48 hours of receiving your order.

3. Any customized order cannot be exchanged or returned

4. Our team must receive and approve your request. Once your request is received and approved, we will arrange for a return pick-up at an agreed-upon time.

5. Once your return has been authorized, we'd be happy to process your refund only after we receive the item and it has gone through the necessary quality checks (products should not be washed or used)

6. We aim to process all returns within one week. If you have any questions about your return, feel free to reach out to us on team.simplyme@gmail.com

7. All returns are subject to the discretion of Simplyme by Akansha. But we're a friendly bunch.

 

Shipping Timing

We dispatch orders within 4-5 working days.

Domestic delivery time is 5-6 working days.

International delivery time is 8-10 days.